CSR Report 2018

CSR 2018 – BOSKALIS 39

LOST TIME INJURY FREQUENCY (per 200,000 exp. hours)

TOTAL RECORDABLE INCIDENT RATE (per 200,000 exp. hours)

0.67

1.50

1.42

1.23

0.96

0.32

0.71

0.70

0.66

0.26

0.55

0.40

0.11

0.09 0.08 0.08

0.06 0.05

2018 2010 2011 2012 2013 2014 2015 2016 2017

2018 2010 2011 2012 2013 2014 2015 2016 2017

QUALITY MANAGEMENT The Boskalis integrated quality management system Way of Working (WoW) was launched in August 2017. The system aims to achieve operational excellence based on a consistent client approach, with a clear focus on providing safe and sustainable solutions. WoW is crucial for optimizing our tender and project processes. In addition to providing a constant approach towards the initiation, planning, execution and completion of our projects, it integrates health and safety, environment and social responsibility aspects, such as the inclusion of stakeholder interests, in our work. processes, WoW training was given to over 1,200 colleagues; in addition, to intensive StartUp workshops for tender and project teams. Furthermore, the ‘Navigator’ software tool – part and parcel of WoW – was made available to all business units. This means that we have in place an effective and transparent support system to record and share information throughout our organization. In order to assess the implementation of WoW, as well as our environmental management system, nearly all business units were audited this year. They received ISO 9001:2015, ISO14001:2015 and OHSAS18001 certification. Ongoing introductory training sessions, Project and Tender StartUp workshops and Train-the-Trainer sessions will ensure the further embedding of WoW within all our processes. This year we focused on the implementation of the program throughout the company. In order to embed WoW in our

PREVENTION OF OCCUPATIONAL AND OTHER DISEASES We aim to ensure and safeguard healthy working conditions for our employees on projects, vessels and in our offices. To mitigate risks, we have a vaccination, medical check-up and tailored prevention programs in place. Our Emergency Response Team (ERT) can offer rapid response in the event of a health crisis. The team comprises employees from our corporate SHE-Q and HR departments, as well as medical specialists from the Travel Clinic in Rotterdam. This year, the team met to discuss possible asbestos contamination originating from a third party shipyard, analysis of which proved not to be a risk for employee health. Discussions were also held regarding the risk of Ebola for our employees in the Democratic Republic of Congo. The outbreak was considered too distant from our project to be a threat, but we continued to closely monitor the situation throughout the outbreak. SUPPORTING INNOVATIONS FOR A HEALTHY WORKING ENVIRONMENT We support innovations that help minimize health risks for our employees. This year, in collaboration with UK-based start-up Kintech Energy, we brought to market and applied a resin-free hang-off. This sustainable solution for fixing and sealing subsea cables in offshore structures enables fast (dis)assembly without the use of toxic resins. The absence of such resins reduces health risks during installation work.