HOW WE ENGAGED THIS YEAR Engaging in regular dialogue with internal and external stakeholders is vital to understand their expectations and interests, allowing us to establish an enhanced understanding of relevant topics. Stakeholder engagement is a core part of the materiality process, but other dialogue also takes place across the business in a range of formal and informal capacities. Whilst we have a wide range of stakeholders, we see our key stakeholder groups as being: employees and future talent; clients and their respective project communities; suppliers and subcontractors; NGOs and civil society organizations; investors and shareholders. We also engage with parties such as the International Maritime Organization (IMO), the International Association of Dredging Contractors (IADC), the European Dredging Association (EuDA), the International Marine Contractors Association (IMCA) and the Dutch branch organization Vereniging van Waterbouwer s.
WHAT THEY TOLD US AND WAS DISCUSSED
OUR STAKEHOLDERS HOW WE LISTEN
WHAT WE DID
Employees and future talent
Employee survey Workers council
Overall results of engagement identify that in 2019 employees: feel a great deal of pride in the company and passion for their work wish to be kept informed about Boskalis strategy, activities and projects want more clarity on career paths and opportunities in Boskalis need more ways to exchange information and knowledge across the company want more clarity and information on what the company is doing with regards to sustainability Differs by client and is collected on an ad hoc basis. Safety, responsible labor practices, and business conduct remain most important issues for our clients across the board. However increasingly and in certain regions climate change, biodiversity and social impact are becoming imperative. For example, the areas of renewable energy and health and safety arose in discussions, as did the cascading of our Supplier Code of Conduct. Biodiversity, social impact and sustainable innovation are key issues for Boskalis to address. Business Strategy update Financial results and outlook Developments in our end markets and project pipeline Opportunities presented by the energy transition Capital allocation including M&A and divestments Sustainability and ESG issues are increasingly important for investors. Climate change management and renewables are the most material sustainability topics raised by investors. Varies by organization and is collected on an ad hoc basis.
In response to employee and other dialogue Boskalis has: launched a new internal communications platform introduced several new and improved tools and approaches for career development (see page 48) continued to develop the Way of Working (WoW) which is an important system for enabling lessons learnt to be collected and shared launched an updated sustainability strategy as a cornerstone of the new corporate business plan
NINA (Safety) meetings WoW (Quality) meetings Website and internal media Visits by management to vessels and projects Graduate recruitment days Family days Supervisory board project visit
Conferences and exhibitions Press releases and websites Client meetings during project execution Meetings, personal contact, email, telephone
Based on individual client feedback we tailor our responses.
Supplier and subcontractors
Meet the buyer sessions Supplier code of conduct implementation scans Meetings, personal contact, email, telephone Conferences and exhibitions
Based on individual supplier feedback we tailor our responses.
You can read more about supplier engagement on page 60.
Local communities, NGOs and civil society organizations
Project level meetings with communities Grievance mechanisms on projects Multi-stakeholder platforms Speaking engagements, conferences and exhibitions Over 300 investor meetings Conferences and exhibitions Press releases and website Webcast presentations financial results Project visit (for analysts, institutional investors and Supervisory Board)
Establish new collaboration(s) with the NGO/not-for-profit sector to advance our approach to biodiversity. Continue to share our environmental innovations with clients and industry (see page 28). Launch Corporate Business Plan 2020-2022 Launched an updated sustainability strategy as an important cornerstone of the new corporate business plan Set a CO 2 reduction target in line with Paris Agreement (see page 32)