Boskalis Sustainability Report 2020

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encourage an optimal work/life balance. By sharing their own particular issues, such as stress, exercise and food, Boskalis posted custom tutorials on the platform. Employees can also enlist the help of a coach via the portal, and join relevant webinars. REMOTE LEADERSHIP MODULES Remote working demands new skills from our leaders. In response to the changed requirements in leadership style needed during 2020, we developed four interactive modules on: a) guiding your remote team most effectively; b) collaborative leadership – strengthening your relationship with your team; c) managing on output – giving employees more control; and d) peer-coaching – sharing knowledge and learning from colleagues. Over the course of 2020 the webinars were provided in the Netherlands and attracted 250 participants, about 60% of our managers. The program will continue in 2021. 2,000 employees, most of them working from home, to monitor wellbeing, vitality, productivity and continuity, as well as to gain insights into what they needed to stay engaged and effective. This helped us to quickly identify the steps we needed to take to adapt our organizational management in a time of uncertainty. Working from home is seen to have both clear advantages and disadvantages. Advantages mentioned included having more time by eliminating the need to commute, and a greater feeling of autonomy. Some of the disadvantages noted were difficulty in COVID-19 SURVEY In November we held a COVID-19 survey among some

finding a good work/life balance and creating a well-equipped home office. The Vitality Portal went some way to addressing the former, and the latter was partly solved through an additional service coordinated through the IT Service Desk in the Netherlands. COVID-19 TEST STREET As a service to employees and to circumvent the long waiting times at regular COVID-19 test facilities, Boskalis set up a test facility on the Papendrecht campus in the Netherlands. Our Corporate Travel Clinic implemented similar facilities for crews before they boarded vessels, and for employees working on projects. QUARANTINE SUPPORT Due to the pandemic, colleagues sometimes had to spend weeks in quarantine, with the potential to majorly impact on personal wellbeing. Our Quarantine Support Team was set up to provide the best possible support for colleagues all around the world, looking after their mental as well as physical wellbeing. We adapted this support to suit local circumstances; some colleagues were in isolation on vessels while others had to spend their quarantine in hotels. In some instances we hired extra staff from outside the organization, including psychologists. We also set up a Quarantine Support portal with tips about how to use the time in isolation for self-development, by following training courses for example via the Boskalis online academy. A Quarantine Guidelines toolbox was introduced to give practical advice and tips as well as a box with provisions for the quarantine period.

SUSTAINABILITY REPORT 2020 – BOSKALIS

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