Boskalis_CSR_report__2016

CSR 2016 – Boskalis 10 Creating Long-term Value Value Creation ■■ Growth in global trade ■■ Global population growth with increasing prosperity ■■ Climate change Long-term Macro Drivers

14001 and OHSAS 18001, or VCA for our Dutch operations. A list of the various certificates we hold is included in the appendix.

We are guided in our value chain by our General Code of Business Conduct, which is based on international guidelines such as the Universal Declaration of Human Rights. We endorse the principles of the International Labour Organization, the UN Global Compact and the OECD Guidelines for Multinational Enterprises. Our core activities are focused on markets and market segments where we have the greatest opportunities. Our key market segments are Ports, Offshore Energy, Infra and Climate-change related. In our value chain the material CSR themes are impact on local communities, environmental impact, care for human capital and responsible business conduct. For more information please refer to pages 12-15 and the relevant chapters in this report. Certification shows our compliance with internationally recognized management, environmental and safety standards. All key Boskalis business units are certified according to ISM, ISO 9001, ISO

During 2016 we made great strides in developing a new uniform quality management system: the Boskalis Way of Working. The system is centered on an integrated business process and a uniform customer approach. The basic principle of the system is to keep quality as close as possible to the primary processes. The system is based on and will be implemented to complement existing processes, tools and certifications. The Boskalis Way of Working will be introduced across the company in the course of 2017.

For more information on investors and shareholders, suppliers and partnerships in our value chain please refer to page 12.

For more detailed information on our corporate strategy please refer to our Annual Report 2016.

value creation model

Input

MISSION and vision

Output

Impact

■■ Over 100 years of experience ■■ 11,700 employees

We facilitate growth in world trade through the maintenance and expansion of ports and waterways We contribute to meeting the growing demand for (renewable) energy including offshore wind We create new land for residential, commercial and recreational purposes We provide flood protection. Through our coastal defense and riverbank protection activities, we are able to help countries adapt to the consequences of climate change We assist vessels in distress and attempt to avert potential environmental damage

Boskalis is the leading dredging and marine expert that creates new horizons for all its stakeholders. As a leading global maritime contractor and services provider, we offer a unique combination of people, vessels and activities. We provide innovative and competitive solutions for our clients in the offshore industry, ports and coastal areas against the highest standards of safety and sustainability.

Key CSR output Please refer to pages 13-15 and 69 for more information on the selection and output of our material csr themes: impact on local communities, our environmental impact, care for human capital and responsible business conduct Key economic output Revenue total and by segment (in EUR million):

■■ Growing demand for natural resources and energy

■■ More than 900 vessels and floating equipment ■■ Strong financial position ■■ Engineering, environmental and technical expertise ■■ Risk management and contracting expertise ■■ Procurement of services and resources ■■ Open dialogue with stakeholders ■■ Global presence

Total: 2,596

■■

■■ Dredging & Inland Infra: 1,164

■■ Offshore Energy: 1,334 ■■ Towage & Salvage: 121 For more information on our key economic output refer to page 69