Annual report 2019

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ORGANIZATIONAL DEVELOPMENTS

report of the board of management ANNUAL REPORT 2019 – BOSKALIS HEALTH AND SAFETY Safety continues to be a top priority in everything we do. We want our people and the people we work with to return safely from work every day. Our No Injuries No Accidents (NINA) safety behavior program helps us achieve this goal by embedding a safety culture throughout our organization. More than 13,000 people have undertaken NINA training in its frst 10 years. The adaptability of the NINA program to a diverse range of situations, including offshore and dredging, as well as across Boskalis staff, sub-contractors and new partners, has proven to be a powerful tool for improving effectiveness and collaboration. For example, we have successfully rolled out NINA within Gardline, our specialist survey company that was acquired in 2017. NINA has proven to be an important tool for embedding a shared understanding of key elements, such as standards and ways of working. In 2019 we continued the rollout of the NINA Workbox for Lifting and Hoisting, which was introduced in 2018. It is designed to make people aware of their subconscious, routine behavior. The implementation of this workbox across nearly all of the major

vessels in the fleet has highlighted the importance of the values and rules structure of NINA.

A core part of NINA is SafeMind that focuses on human behaviors such as working on autopilot or making assumptions. SafeMind is directly connected to the YES scan, a practical tool that helps people reflect on possible safety issues for ‘Yourself, Equipment and Surroundings’ each time they start work. Since 2018 there has been a focus on raising levels of implementation to ensure that everyone knows what it is and why it is important. In addition, this campaign is also designed to raise awareness about how to undertake the YES scan. Since the launch of NINA in 2010 our safety performance has improved signifcantly. This year the frequency of incidents resulting in absence from work (Lost Time Injury Frequency) further decreased from 0.05 in 2018 to 0.03 in 2019. The Total Recordable Injury Rate (TRIR) dropped from 0.40 in 2018 to 0.37 this year. The increase in the number of submitted Safety Hazard Observation Cards (SHOCs) (up from 27,710 in 2018 to 151,236 this year) indicates that people are committed to contributing to further improvement and building on lessons learned, which is one of the NINA values.